Outline
Designing Better Festivals – Festivalslab service design toolkit launch talks
And don’t forget – the service design toolkit with guides, examples, handouts and other practical and handy tools is available at http://design.festivalslab.com
Published: 06/1/12Read Article ›
Hot off the press – How To… Create Your Own Innovation Lab
Hot off the press from Festivalslab especially for AmbITion Scotland is a manifesto and How To… Guide explaining how to create your own innovation lab/build in innovation practices to your organisation. Festivalslab shares the last 2 years’ learning from the Festivals Edinburgh group on how to create a ripe environment for innovation in your organisation. [...]
Published: 06/1/12Read Article ›
Digital arts and the imagination by Rachel Coldicutt
(Thanks to @rachelcoldicutt for giving us permission to re-publish this article, which originally appeared as an inspiration essay for Arts Council England & BBC’s launch of The Space – an experimental digital arts media service and commissioning programme that could help to transform the way people connect with, and experience, arts and culture). Making things [...]
Published: 23/11/11Read Article ›
Box Office Blues? (Arts Professional article by Beth Aplin, AmbITion consultant)
(Reproduced with kind permission from the author and our content partner Arts Professional, Issue 239) Box office blues? Beth Aplin reveals eight things every chief executive should know about their ticketing system Are you getting the very best out of your ticketing system? With such an expensive and business critical piece of software it is [...]
Published: 12/7/11Read Article ›
How to …. get the best from Open Source: a beginners’ guide
How To… This guide is for anyone who has heard of the term Open Source, but who is bit confused about what it actually is! You probably use digital technologies in your organisation or individual practice, you know that Open Source is a “good thing”, but you are still unsure exactly is it, how it could benefit you, and what the risks might be.
Published: 09/4/11Read Article ›
Digital 2011 – webcast videos
Four great videos from Digital 2011 – connecting Scotland’s digital and creative industries conference, Glasgow, Wednesday 30th March 2011. The theme of Digital 2011 was Monetising Content:
Published: 08/4/11Read Article ›
Webinar 8: Open Innovation, Open Data
Video Case Study: Open Innovation, Open Data came live from from Inspace, Edinburgh 23.02.11!
Published: 28/3/11Read Article ›
How To… Implement CRM
How To…A guide to deploying CRM in your organisation: CRM requires an organisation-wide strategy to be effective, so this Guide needs to be considered at Board and senior management policy level, as well as by all staff in customer-facing roles. CRM involves all the “touch-points” when the organisation relates to people, and needs to be understood and applied through all elements of the “customer experience”.
Published: 29/1/11Read Article ›
How to… Get to Grips with the Opportunities of Geolocative Technologies
How To…This guide is designed to provide ideas on harnessing ideas around geolocation for those who project manage or implement digital developments in cultural organisations. It will also provide an important element of the basis for any strategic vision on how mobile technology will be harnessed within the organisation.
Published: 21/1/11Read Article ›
